Privacy Policy
Effective Date: 27/02/2026
Last Updated: 27/02/2026
Introduction
Welcome to Fluxion.
We provide:
Custom Artificial Intelligence (AI) agent development services
Automation and messaging system integrations
CRM and workflow automation solutions
A Software-as-a-Service (SaaS) platform currently under development
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [yourwebsite.com], use our services, or interact with us through third-party platforms including but not limited to Meta Platforms, Inc., WhatsApp Business Platform, Facebook, and Instagram.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
We may collect the following categories of information:
2.1 Information You Provide Directly
Full name
Email address
Phone number
Company name
Business details
Information submitted via contact forms, chat, or onboarding forms
2.2 Client Data (When Providing AI Agent Services)
When building AI agents or automation systems for clients, we may process data on behalf of our clients, including:
Customer messages
Leads information
CRM data
WhatsApp conversations
Metadata associated with messaging
In these cases:
We act as a Data Processor
Our clients act as the Data Controller
We process data strictly according to client instructions
2.3 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Referring URLs
Cookies and tracking technologies
How We Use Information
We use information to:
Provide AI development services
Deliver and improve our SaaS platform
Respond to inquiries
Onboard clients
Process payments (if applicable)
Improve website functionality
Ensure compliance with legal obligations
Communicate service updates
Comply with Meta platform requirements
Use of Meta Platforms and APIs
If we integrate with services provided by Meta Platforms, Inc., including:
WhatsApp Business Platform
We:
Access only data authorized by users
Use data solely for providing automation, AI, and communication services
Do not sell Meta platform data
Do not use Meta data for advertising purposes without consent
Comply with Meta Platform Terms and Developer Policies
Users may manage their data permissions through their Meta account settings.
SaaS Platform (Under Development)
As we develop our SaaS platform, we may collect:
Account registration data
User credentials
Usage analytics
Subscription and billing information
Data will be processed to:
Provide platform access
Improve AI performance
Maintain system security
Deliver customer support
We will implement appropriate technical and organizational safeguards.
Data Sharing
We do not sell personal data.
We may share data with:
Cloud hosting providers
Payment processors
CRM and infrastructure providers
Legal authorities (if required by law)
Meta APIs for messaging functionality (when authorized)
All third parties are required to maintain confidentiality and security.
International Data Transfers
Your information may be processed and stored outside your country of residence.
We ensure appropriate safeguards are implemented where required by law.
Data Retention
We retain personal information:
As long as necessary to provide services
As required by contract
As required by applicable laws
Until deletion is requested (where legally permissible)
Client data is retained according to contractual agreements.
Data Security
We implement reasonable technical and organizational security measures including:
Encrypted communications (SSL/TLS)
Access controls
Secure cloud infrastructure
Authentication systems
Restricted employee access
However, no system can guarantee 100% security.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Withdraw consent
To exercise these rights, contact us at:
info@fluxionconsulting.io
Cookies
We may use cookies and tracking technologies to:
Improve user experience
Analyze traffic
Understand website usage
You may disable cookies via your browser settings.
Children's Privacy
Our services are not intended for individuals under 18 years old.
We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.